What is a "Scream Test"?

Overview

A scream test is a strategic method used to determine whether a system, service, or resource is still actively needed. This is done by temporarily disabling or restricting access to it and monitoring for any feedback (or “screams”) from users who rely on it. If no one reports an issue, it is likely that the resource is no longer in use and can be safely decommissioned.

This approach is widely used in IT and business management to identify outdated, redundant, or unused resources, helping to optimize infrastructure, reduce costs, and improve operational efficiency.

How the Scream Test Works

1. Temporary Disruption: We will temporarily shut down, disable, or block access to a specific server, service, or resource.
2. Monitoring for Feedback: Users are encouraged to report any issues they experience. If your team encounters a problem due to the resource being unavailable, submit a support request immediately.
3. Evaluation Period: The system will remain offline for a set period (typically a few days) to allow users time to notice and report any disruptions.
4. If complaints are received: The resource will be restored promptly, and further evaluation will be conducted to determine its importance and potential alternatives.
5. If no complaints are received: This indicates the resource is likely no longer needed, and we will proceed with permanent decommissioning.

What to Do If You Encounter an Issue

If you or your team experience any problems due to a system or service being unavailable, submit a support request immediately. Our team will assess the situation and restore access if necessary.

Next Steps

•If the resource is deemed unnecessary, we will proceed with permanent shutdown and decommissioning to free up resources and improve system efficiency.

•If it turns out the resource is still needed, we will work with your team to ensure continued availability or explore potential alternatives.

This process ensures that only actively used systems remain operational while reducing unnecessary maintenance and costs. If you have any questions about the scream test process, feel free to reach out to our support team.