If you received an invoice from us, you might not have noticed that the bottom of the email contains details on the tasks we completed. And, when you click the "Review and pay" button in the message, the webpage also has the invoice details.
Open the email and scroll down
After you open the message, scroll down the page to see the invoice details.
Click on the "Review and pay" button
If you clicked on the button directly after opening the message, click one of the options on the right to see the details.
Each line item includes the website/service and prorated dates (if applicable) at the top of the details column.
Why Is The Invoice $0?
We use QuickBooks to automate invoices for billable development work. If we did not perform any development work in the previous month, or if we logged the work after the end of the month, you may receive an invoice for $0. You can safely delete the email. We are working on an alternative solution that doesn't require sending invoices manually.
Please read this document for details: https://support.37solutions.com/hc/en-us/articles/27269421246740-Why-did-I-get-a-0-invoice-from-QuickBooks
Note: A $0 invoices does not mean that your account balance is zero. It only means that we didn't log any billable hours for the previous month. Contact accounting for a statement of account.
Terms
Our standard terms are Net 15.
Email Addresses
Add the following email addresses to your allow list to prevent invoices from ending up in your spam folder.
Recognize Phishing
Bad actors use QuickBooks' services to send fake invoices from spoofed email addresses to trick you into paying an invoice that didn't come from 37SOLUTIONS. If you're unsure, please forward the invoice to accounting@37solutions.com and we will confirm.
Support
Please contact support if you have any questions.
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